Refund Policy

Refund Policy

We understand that there may be situations where you might want a refund for the eBook you’ve purchased from us. Our refund policy is designed to be fair and transparent. Please take a moment to review our policy below:

1. Refund Eligibility:

We offer refunds for eBook purchases under the following circumstances:

  • Duplicate Purchases: If you accidentally purchase the eBook twice, we will refund the duplicate purchase.

  • Technical Issues: If you encounter technical issues that prevent you from accessing or downloading the eBook, and we are unable to resolve the issue within a reasonable timeframe, we will issue a refund.

2. Refund Requests:

To request a refund, please contact us at cat@littleveganeats.co within 7 days of your purchase. In your refund request, please provide the following information:

  • Your full name.
  • Order number.
  • Reason for the refund request.
  • Any relevant details about the issue you are facing.

3. Refund Processing:

Once we receive your refund request, we will review it and notify you of the status within 3-5 business days. If your request is approved, we will process the refund to your original method of payment within 5 business days.

4. Non-Refundable Situations:

We do not offer refunds in the following situations:

  • You’ve changed your mind or no longer wish to access the eBook.
  • The refund request is made outside of the specified timeframe.
  • You’ve violated our terms of use or engaged in fraudulent activity.

5. Contact Us:

If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at cat@littleveganeats.co.